I’m sure most of you especially the ladies heard of ZALORA’s advertisement through radio and tv. Zalora is an online fashion shopping mall and they offer free delivery. Does their advertising manage to tempt you to buy anything from their online store? I do purchase online goods. But mostly are clothes and accessories. I’ve never tried purchasing any shoe online. I was afraid the size does not fit well for my feet. Though the measurements, length size were given.. but our feet width may varies too. Then I have some friends whom purchased few pairs of shoes from Zalora, are quite satisfied with their goods.
Recently when I purchase a cup of bubble milk tea from Chatime, I received this RM30 voucher. Then I thought the rebate is quite a big amount too. Therefore I decided to check their website to buy a pair of shoe. Zalora is smart! There is a term & condition upon using this voucher. ‘Minimum purchase of RM60 !’
Follow steps below to make your purchase. (require to register an account before proceed) – steps are given by Zalora FB page.
STEP 1 – After selecting your desired product, select size and proceed with clicking the “Buy it now” button. Remember, the estimated delivery time is stated on each product page.
STEP 2 – In the order list page, you may view all the products you have selected. For those using coupon codes, fill in the code and click “Use”. Once you’ve finalized your purchases, click “Checkout” to go to the “Checkout” page.
STEP 3 – Add your billing address and delivery address in the space provided under customer information. Next, choose your desired payment method. You will be directed to another landing page depending on the payment method you opt for. For those who opt for Cash on delivery, you may have to select the time and date you wish your package to arrive.
You still have a second chance to enter the discount coupon code again here.
STEP 4 – Once the order is placed, you’ll see an “Order Received” page with details of your order including your Order Confirmation Number, along with other information.
You will also receive an order confirmation letter in your email. Here, the products you have purchased will be listed, along with your Order ID and estimated delivery time.
Then I continue browsing their website and I found this. I thought it may be suitable for me to wear to work. So, at the end of the day..I bought 2 pairs of shoes.
As you can see those numbers below the ‘Choose your size’ is your shoe size that you are suppose to select. When you click on the numbers, it will eventually show you the total available pairs. I do not consider myself lucky as I was picking the last pair. *Risky* To know why? Continue reading…. 😉
On the following day after my purchase, I received an email from Zalora notifying that my parcel has sent out…attached with tracking number together with this sentence :- “This shipment contains 1 item out of 2 total items you ordered.”
I was wondering..how come 1 but not 2? So, I waited for the parcel. Delivered to my office. True enough only 1 pair. Therefore I made a phone call to Zalora to inquire about it. Only then I was told the black heel is ‘out of stock’. Aiyooo…should have at least call and inform me lor…I then ask them to resolve the matter that I’ve paid for the shoe. She apologized and promised to email me the store credit of equivalent amount (RM32.90) valid for 1 year. And I’ve received it the next day.
Parcel arrived in good condition.
Ta daah..my box of shoe. Small box in a big box =p
A return slip just in case your shoe has defect or you want to change the size.
I thought of pairing this pair of sock with the shoe. But I see the color doesn’t match lah. That gives me a good reason to buy another pair of sock. hehe…BTW..I got this pair of sock from Daiso for just RM5.